Below are some common question and information you will need
before accessing the form at the bottom of this page. After
you have filled out the necessary information, you will be
contacted by Kan-ed Staff within 48 business hours of your
request.
FAQ on filling out the Request for Service –
Information Form
Q: Is there a fee for a member to become connected to
Kan-ed?
A: No membership fees are charged by Kan-ed. However, in order
to become connected, you will incur fees from your local service
provider for connectivity, equipment, etc.
Q: Who would I list as the “Administrative Contact”?
A: Usually, this is the person actually requesting the service
to be initiated, and is someone that has budget authority.
Note: this person may also be the Technical Contact.
Q: In the “Technical Contact” area, please
note that if this is a person or a company that you’ve
contracted with for Technical Support Services, then we need
their information.
Q: Who would I list as the “Other Contact”?
A: This would be a place for you to list your Administrative
Assistant or Secretary – this person would serve as
a secondary contact point for us in the event we were unable
to reach you.
Q: What do I fill in under “Membership Affiliation”?
A: The following are the affiliations we are requesting:
• If you are a member of a hospital “network”,
then list the name of that network
• If you are a member of a library “system”,
then list the name of that system
• If you are a member of an educational “consortium”,
then list the name of that consortia
Q: What do I describe under the “Describe your
LAN” box under Local Network?
A: Describe
• the equipment you’re currently using –
the number and type of routers, switches, hubs, firewalls,
proxies, traffic shaping tools, dial-up services, etc.
• current connection speeds within the LAN and to your
ISP
• infrastructure configuration
Q: What is meant by “Service Providers –
Please indicate all that apply”?
A: Because Kan-ed works with a variety of service providers,
we ask that you list all telecommunications service providers
that offer services in your area. Some areas have only one
provider, but many areas have more than one service provider
in their area. Examples include Rural Telephone, SBC, United
Telephone, etc.
Q: What happens after I fill out this form?
A: You will be contacted by Kan-ed staff to begin the connection
process based on the information you provided. Click
here to view process overview.
Q: Who do I contact if I have further questions?
A: Contact Charmine Chambers, Kan-ed Network Operations Assistant,
at 785-296-7027 or cchambers@ksbor.org
Reminder notes:
o Remember to select all services you are interested in receiving
from Kan-ed at the end of the form
